🛡️ Warranty Policy

At Jyoti Mobile, we believe in offering quality you can trust. That’s why we provide warranty coverage on both mobile repair services and selected products to ensure complete customer satisfaction.

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🔧 For Repair Services

✅ What’s Covered:

• Screen replacement

• Battery replacement

• Charging port repair

• Speaker, mic, camera repairs

We offer a limited 7 to 15 days service warranty (depending on the repair type) on eligible repairs.

⚠️ Warranty Conditions:

• The same issue must reoccur during the warranty period.

• Device must be untampered and in the same condition as returned.

• Any third-party repair or misuse voids the warranty.

❌ Not Covered Under Warranty:

• Physical damage after repair (e.g., cracked screen, water damage)

• Software issues caused by unauthorized apps or updates

• Issues not related to the original repair

• Liquid damage repairs

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📱 For Mobile Phones & Accessories

✅ Brand Warranty (if applicable):

• New mobile phones are covered by manufacturer warranty (usually 6 to 12 months).
  For example: Samsung, Xiaomi, Realme, Vivo, etc.

• Warranty is handled at the brand’s authorized service center only.

🔄 Refurbished Phones:

• Refurbished or open-box phones may come with limited in-store warranty (7 to 30 days) depending on the condition and product.

❌ Accessories Warranty:

• Chargers, cables, and earphones typically have no warranty unless specified.

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🛠️ How to Claim Warranty

To request a warranty check or rework, contact us at:

Jyoti Mobile
📍 New Bus Stand, Gate No. 01, Dhamtari, Chhattisgarh – 493773
📞 +91 90987 55557
✉️ bittu.ponti@gmail.com

Please share:

• Original invoice or repair receipt

• Clear explanation of the issue

• Photos or videos (if possible)

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📌 Note:

• All warranty claims are subject to internal verification.

• Jyoti Mobile reserves the right to deny any claim if conditions are not met.