🔒 Privacy Policy

Effective Date: 18/06 2025

At Jyoti Mobile, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, use our services, or make purchases from us.

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1. 📥 Information We Collect

We may collect the following types of information:

• Name, phone number, email address

• Billing and shipping address

• Device details for repair services

• Payment method (Note: We do not store any card or UPI information)

• Communications through contact forms or WhatsApp

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2. 🛠️ How We Use Your Information

We use your data to:

• Process orders and repairs

• Provide order/repair updates

• Respond to customer inquiries

• Send promotional offers (if you’ve opted in)

• Improve our website and services

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3. 🔐 Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.

• Your data is not sold, rented, or shared with any third party, except as required by law.

• All payment transactions are processed through secure gateways (Razorpay, Paytm, etc.).

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4. 🍪 Cookies (If applicable)

Our website may use cookies to improve user experience, track visits, and store preferences. You can choose to disable cookies through your browser settings.

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5. 📧 Your Rights

You have the right to:

• Request access to your personal data

• Ask for correction or deletion

• Opt out of marketing messages at any time

To request data deletion or make changes, please email us at bittu.ponti@gmail.com

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6. 📍 Contact Us

Jyoti Mobile
New Bus Stand, Gate No. 01
Dhamtari, Chhattisgarh – 493773
📞 +91 90987 55557
✉️ bittu.ponti@gmail.com

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We may update this policy from time to time. Changes will be posted on this page.